covid-19 information

FOR OUR friends and family

We are feeling pretty hopeful around here!

Assuming that all things stay the course, we are planning on re-opening on Saturday, May 16th!

Until the authorities tell us otherwise, things are going to need to be very different around here. I want to communicate to you what these changes are so that all of the new guidelines are clear.

We are asking for your help to please stay within the boundaries of these current regulations so that we can keep everyone safe and we can continue to stay open.

This is how we are envisioning our reopening on May 16th and all subsequent days until health regulations expire or are changed:

• There will be no bar service available - we will take your orders from your table or chair.
• We will have tables and chairs pre-set to promote social distancing. Weather permitting, we will have seats available in the tasting room, on the patio, on the lawn and in the Teton room.
• If there is a seat available, please feel free to occupy it.
• There can be no more than 6 people at a table or in a group.
• There must be at least 10 feet of separation between tables and groups.
• If you wish to move any tables or seats, please ask one of our team members. If we are able to accommodate you, we will happily do so.
• Once the seating is filled, we will be able to only offer bottle sales to go until seats open up.
• We will have one of our team members posted outside the front door to communicate the availability of open seats.
• We need to ask you to come into the facility and immediately find a seat. Please no congregating at the entrance to the tasting room or at the bar.
• To help our staff ease back into service with these new procedures, we will be selling our wines by the bottle only for at least the first week. As soon as we determine how we can phase into glass sales safely, we will make that transition.
• Please do not get up from your table while you are here except to use the restrooms or to pick up your food from the food truck.
• We love kiddos and will remain a family-friendly environment. But especially during these first few weeks, we need to ask parents to please not allow your kids to be unsupervised. They will need to respect these new regulations in the same way that the adults do.
• Entry and exit points will be clearly marked.
• We will not be offering paper receipts - only emailed receipts.
• Curbside pickup and shipping will continue to be available.

We know that this seems like a lot right now - but this is what we need to do to be able to open successfully and be able to remain open.
We don't want to be the bad guys, but we really want and need to be open so if we see that the regulations are not being followed, we will come and gently remind you.
Please know that we have put into effect new procedures and processes per local, state and federal health organizations (including the CDC and Central District Health). It is our primary goal to keep all of team members and our customers safe and healthy.
We greatly appreciate your understanding and patience while we figure out our "new" normal
Thank you for your business and for your ongoing support and loyalty. We look forward to welcoming you back to Telaya Wine Co.  Earl & Carrie