DELIVERY POLICY

By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination. You must be 21 years or older to buy wine. By placing your order, you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. The willful misrepresentation of your age or the age of the recipient is a crime in most states.  Failure to produce age verification upon request forfeits the right to receive the shipment until identification is produced. In such circumstances, the order will be shipped back to us at your expense.
Due to the ever-changing nature of wine shipping laws, our current shipping states may fluctuate based on current permits. If you encounter troubles checking out and shipping to your state, please email us at info@telayawine.com for more information.
Shipping Costs-FedEx Ground is Telaya Wines’ carrier of choice. Ground shipping is provided by FedEx Ground at current market rates. We offer 2-Day Air at current market rates as well overnight orders, if you have questions please email us at info@telayawine.com.

Wine is a Delicate Commodity, Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment.  In the event of extreme temperatures your shipment may be delayed to protect it from heat/cold damage.  Telaya Wine Co. is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.  We are committed to your complete satisfaction. If you are ever unhappy with your order or somehow your wine shipment has become damaged please call us at 208-557-9463. We ship on non-holiday weekdays only. Sorry, delivery on weekends is generally not available.

We can currently ship to 25 states
please contact us at info@telayawine.com if you have shipping questions .

1.  ALASKA                                                                     10.  INDIANA                                                             19.  NORTH CAROLINA
2.  ARIZONA                                                                   11.  KENTUCKY                                                         20.  OHIO
3.  CALIFORNIA                                                             12.  MICHIGAN                                                         21.  OREGON
4.  COLORADO                                                               13.  MINNESOTA                                                      22.  PENNSYLVANIA
5.  DISTRICT OF COLUMBIA                                       14.  MISSOURI                                                           23.  TEXAS
6.  FLORIDA                                                                   15.  MONTANA                                                          24.  VIRGINIA
7.  GEORGIA                                                                   16.  NEVADA                                                              25.  WASHINGTON
8.  IDAHO                                                                        17.  NEW HAMPSHIRE                                            26.  WISCONSIN
9.  ILLINOIS                                                                    18.  NEW YORK

SHIPPING FOR ONSITE PURCHASES ONLY FOR THE FOLLOWING STATES:

1. DELAWARE                                                                2. KANSAS                                                                  3. RHODE ISLAND

RETURNS AND EXCHANGES

Telaya Wine Co. guarantees the quality of all our wines and merchandise. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us for Customer Care assistance at info@telaywine.com or at 208-557-9463

WINE-SPECIFIC LEGAL REQUIREMENTS

To use the Site, you must be 21 years of age or older, the legal drinking age in the United States. If you are not of legal drinking age, please exit this Site immediately.
You must be 21 years of age or older, to order or receive alcoholic beverages from Telaya Wine Co. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Telaya Wine Co. are not for resale and are for personal consumption only.
By accessing and using the Site and its features, you represent and warrant that (a) all information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 21 years of age or older; and (d) your use of the Site and its features does not violate any applicable law, rule or regulation.