Terms of Use

Website Terms of Use

Welcome to our Telaya Wine Co. website. The following terms and conditions of use (“Terms of Use”) govern this website and/or mobile sites and applications (the “Site”), when you make a purchase from us; subscribe to any of our mailing lists, newsletters, or wine club programs; sign up for our events; register for our promotions; and when you engage with one of our brand pages on community websites like Facebook or Instagram (“Brand Pages”). We reserve the right to amend the Terms of Use from time to time by posting a new agreement on this Site. We advise you to read these Terms of Use prior to every use of or purchase from the Site. Your use of the Site or purchase of any product or service from us constitutes acceptance of these Terms of Use, our Privacy Policy, and any additional terms that govern certain products, services or offerings as well as other legal notices, terms and policies on this Site (together referred to as “Terms”), all of which are expressly incorporated herein by reference. If you do not accept these Terms and/or any amendments thereto, please do not use the Site.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Telaya Wine Co.s’ relationship with you in the context of this website.  You are also consenting that you are 21 years of age or older.
The term “Telaya Wine Co.” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

Privacy

We respect and are committed to protecting your privacy. The information you provide Telaya Wine Co. will not be shared or sold to other companies. The information is utilized so that we may offer a superior level of customer service reflective of the quality of our wines.

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. What kind of information do we collect from you when you visit our site?
We collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

II. Sharing of information – we don’t do it.
Under no circumstances will we share any information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.

III. Newsletter Opt-Out.
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe at the end of each email we send that will let you get off our email list.

IV. Consumer inquiries and privacy.
If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email:info@telayawine.com. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

V. Protecting your information.
All of the payment data is housed on a secure server by a third party specializing in PCI data.  Employees cannot look up anything other than the last 4 digits of your credit card information.

Registration

Registration on the Site provides the ability to store frequently used information and personal identifiable information to speed check-out. A valid credit card with your name, billing address, and phone number is required when making a purchase. You may maintain this information, as well as other information such as shipping addresses, on the My Account page of the Site. All personal information provided to us will be collected, protected and used in accordance with our Privacy Policy. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity.

Upon registration, you must provide a working email address and a password. You must ensure that these remain confidential at all times and agree that you are solely and entirely responsible for all activities which occur under your email address and password and are solely responsible for the security of your access codes and/or pass codes. You must notify us immediately if you become aware of any unauthorized use of your email address and password. Each email address and password must be used by a single user and is not transferable. We may suspend or terminate access to an account if we suspect unauthorized or improper use of the account at any time without notice.

Use Of Information And Materials

You may print any downloadable information or materials offered on this Site provided that all of the following conditions are met:

you use the materials or information solely for private, non-commercial purposes and not for direct or indirect commercial purposes;

use of the materials is for lawful purposes; and no copyright or other similar notice regarding our property rights, or the property rights of any third parties, is removed from the materials.

You agree not to use the Site for illegal purposes (including, without limitation, unlawful, harassing, libelous, invasion of another’s privacy, abusive, threatening or obscene purposes) and you agree that you will comply with all laws, rules and regulations related to your use of the Site.

Wine-Specific Legal Requirements

To use the Site, you must be 21 years of age or older, the legal drinking age in the United States. If you are not of legal drinking age, please exit this Site immediately.

You must be 21 years of age or older, to order or receive alcoholic beverages from Telaya Wine Co. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Telaya Wine Co. are not for resale and are for personal consumption only.

By accessing and using the Site and its features, you represent and warrant that (a) all information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 21 years of age or older; and (d) your use of the Site and its features does not violate any applicable law, rule or regulation.

Delivery Policies

By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination. You must be 21 years or older to buy wine. By placing your order, you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. The willful misrepresentation of your age or the age of the recipient is a crime in most states.  Failure to produce age verification upon request forfeits the right to receive the shipment until identification is produced. In such circumstances, the order will be shipped back to us at your expense.

Due to the ever-changing nature of wine shipping laws, our current shipping states may fluctuate based on current permits. If you encounter troubles checking out and shipping to your state, please email us at info@telayawine.com for more information.

Shipping Costs

FedEx Ground is Telaya Wines’ carrier of choice. Ground shipping is provided by FedEx Ground at current market rates. We offer 2-Day Air at current market rates as well overnight orders, if you have questions please email us at info@telayawine.com.

Wine is a Delicate Commodity, Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment.  In the event of extreme temperatures your shipment may be delayed to protect it from heat/cold damage.  Telaya Wine Co. is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.  We are committed to your complete satisfaction. If you are ever unhappy with your order or somehow your wine shipment has become damaged please call us at 208-557-9463. We ship on non-holiday weekdays only. Sorry, delivery on weekends is generally not available.

Returns And Exchanges

Telaya Wine Co. guarantees the quality of all our wines and merchandise. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us for Customer Care assistance at info@telaywine.com or at 208-557-9463

ADA Compliance

Telaya Wine Co. is committed to relentless customer service in all aspects of our business.  Part of this includes offering a satisfying online experience to those with disabilities.  Our goal is to exceed Web Content Accessibility Guidelines 2.0 Level AA.  These guidelines help make the web more user-friendly for all people. Please note that our efforts are constantly in progress.  If, at any time, you have questions or concerns about the accessibility of a page or feature of our website, please contact us at 208-557-9463.

Thank you!

Telaya Wine Co.
240 E 32Nd Street
Garden City, ID 83714
208-557-9463
info@telayawine.com